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Privacy of personal information

At Rajapack we value the trust that our customers place with us and take the privacy of your personal information very seriously. You are welcome to browse our website without the need to provide personal information.

If you wish to place an order you will need to register on the site and provide us with certain personal information about yourself including your name, address, e-mail address, telephone number, fax number and payment details.

We protect the privacy of this information using our highly secure password-protected servers, which are hidden behind our state-of-the-art firewalls.
The firewalls provide access control to our network, thereby protecting against unauthenticated logins into machines on our network.

In addition, like most other e-commerce websites, our site uses "cookies".
These are small files placed in your browser to keep track of your time spent on our site.
The text in a cookie, by itself, only tells us that you have visited our site before.
A cookie generated by our site contains no information about you and does not gather information from your computer about you.
It contains only an alphanumeric ID that, for example, allows you to retrieve your shopping trolley. In this way, the cookie lets you continue shopping where you left off on your last visit, rather than requiring you to start again from scratch.

Use of your personal information

When you register on our site, you have the option of subscribing to our free newsletter which will keep you up-to-date with any special promotions we are running.
If you choose not to receive the newsletter your information will be kept secure and e-mail newsletters will not be sent to you by Rajapack.

Changing your details

To change your name and password details at any time, click here.
If you are still uncomfortable placing your order over our secure site, you can place a telephone order by calling our customer services team on 0800 542 44 28 or send an
email to sales@rajapack.co.uk.

Data Protection

We have obtained your details from our customer list, enquirer records or from a third party business list. We may use your details to contact you from time to time to inform you of our products or services which may be of interest to you. If you wish to change any of your information or do not wish to continue to be part of our marketing programme please write or e-mail, using the contact details below.
Occasionally we also make our customer list available to carefully selected third parties who may contact you for marketing purposes. If you do not wish to be contacted by such third parties please write or e-mail, using the contact details below:
Rajapack, Unit 1 Marston Gate, Ridgmont, Bedford, Bedfordshire. MK43 0YL.
E-mail: sales@rajapack.co.uk

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