During this uncertain period, we want to assure you that the RAJA UK team is fully operational to ensure the continuity of our service, whilst prioritising the health of our employees and their loved ones
Protecting our employees
In order to be able to answer your questions, quote requests and process your orders while protecting the safety of our teams, we have arranged for over 50 of our colleagues - the majority, to work remotely. This will not have any impact on the service that you have come to expect from RAJA.
Our business continuity plan focuses on the operational side of our Bedfordshire-based warehouse with the implementation of enhanced hygiene procedures to prepare your deliveries (distance from the workstations of the packers, regular cleaning of equipment, wearing gloves etc.)
Ensuring the availability of our products
We are constantly in contact with our suppliers so we can continue to be well stocked, and to always offer you the best possible packaging solution. We have anticipated demand over the coming weeks and months and kept our stock level at a sufficient level to cope with fluctuations at this unpredictable time.
Keeping our delivery promises
We will also make every effort with our carriers to continue delivering to you in the best possible conditions and timeframes while respecting the latest government regulations. We still have the aspiration of delivering 100% of our orders within 24 hours, however due to the current situation there may be some delays to our next day delivery service for UK mainland orders and some orders will be delivered between 24-48 hours. As stated we will aim to get your delivery to you as soon as possible (which in the majority of cases will still be next day) and we will be able to let you know our expectation at the time of order.
Supporting your business when you need us most
Our Packaging Experts can be reached by email and by phone at the usual number
0800 542 44 28, or you can place your order on the rajapack.co.uk website.
The RAJA UK team is 100% committed to supporting you through the current challenges.
Best wishes to you, your family and your staff.
Take care and stay safe.
